PRODUCTION SUPPORT ENGINEER LEVEL 1/ 2 Missions: Supervise and control the availability of the production environment and control the production backups Monitor the smooth running of batch processing of production and test environments Provide Level 1 and 2 support, and contribute to resolving incidents and problems Inform the business lines of any deterioration and/or interruption of services Coordinate the provision of test environments within the given timeframe Write and update operating documentation and takeover instructions Contribute in maintaining and optimizing internal system management processes, within a framework based on ITIL, with a service management tool. Prerequisites : A degree in Computer Science (at least 2 years in higher education), with previous experience in a similar position Very good knowledge of Unix and Windows environment and Scheduling tools (Control-m ideally) Team Spirit and Strong client service orientation. If you are interested, please send your application at
[email protected] contact us at the following number for further detailsat +352 20 61 04.
A degree in Computer Science (at least 2 years in higher education)
5+ years
PRODUCTION SUPPORT ENGINEER LEVEL 1/ 2 Missions: Supervise and control the availability of the production environment and control the production backups Monitor the smooth running of batch processing of production and test environments Provide Level 1 and 2 support, and contribute to resolving incidents and problems Inform the business lines of any deterioration and/or interruption of services Coordinate the provision of test environments within the given timeframe Write and update operating documentation and takeover instructions Contribute in maintaining and optimizing internal system management processes, within a framework based on ITIL, with a service management tool. Prerequisites : A degree in Computer Science (at least 2 years in higher education), with previous experience in a similar position Very good knowledge of Unix and Windows environment and Scheduling tools (Control-m ideally) Team Spirit and Strong client service orientation. If you are interested, please send your application at
[email protected] or contact us at the following number for further details at +352 20 61 04.