Elevate your career with Ziff Davis as a Technical Account Manager in Ottawa, working hybrid. Focus on guiding enterprise clients and optimizing their use of verification services.

In this impactful role, you’ll advocate for clients, manage technical onboarding, and ensure seamless service delivery. Candidates should have 3-5+ years in technical account management, with strong communication skills to relay technical information and solve client challenges effectively.

Key Responsibilities: • Facilitate technical onboarding for enterprise accounts • Act as a primary support contact for clients • Manage and report on verification credit usage • Provide detailed performance analytics to stakeholders • Collaborate with sales to secure account renewals

Requirements: • 3-5 years in a Technical Account Manager role • API and technical integration experience required • Strong verbal and written communication skills • Ability to handle complex technical escalations • ...