About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Zendesk Expert
Type: Contract
Compensation: $100–$200/hour
Location: Remote

Role Responsibilities

• Evaluate the effectiveness of Zendesk's AI agent in real-world applications.
• Provide insights to improve AI model outputs and enhance customer support experiences.
• Collaborate with teams to refine AI training data and ensure high-quality performance.