An innovative outsourcing company in Cape Town is seeking an experienced Zendesk Solution Consultant BAE to implement and optimize Zendesk platforms, focusing on AI and customer experience. Ideal candidates will have experience in configuring Zendesk in a BPO environment, strong CRM knowledge, and a client-centered mindset. This role offers a flexible working environment and significant career growth opportunities, potentially leading to positions such as Lead Consultant or Solution Architect.
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