Join the William Lutsky Family YMCA team as an Experience Associate, focusing on delivering outstanding customer service and program facilitation in Edmonton, AB. Engage with members and help them navigate our offerings effectively.
As a YMCA Experience Associate, you will be instrumental in creating a welcoming atmosphere for all visitors. This full-time position includes a wide range of responsibilities from processing memberships to guiding participants through our programs. You will be vital in ensuring members feel valued and connected.
Key Responsibilities:
• Ensure positive experiences through engaging customer interactions
• Process memberships and assist with program registrations
• Lead tours for new members and answer inquiries
• Monitor safety and compliance with YMCA policies
• Participate in Duty Manager shifts as assigned
Requirements:
• High School Diploma or equivalent required
• Customer service experience is an asset
• Must pass Polic...