The Deployment Manager (Workforce Management) serves as the primary liaison for assigned territories, ensuring effective demand planning, resource allocation, and workforce optimization. This role drives visibility of delivery capabilities across stakeholders and oversees the strategic deployment of technical resources to meet service requirements. The position also supports the evolution of the people model, strengthening workforce planning, capacity management, and capability development.



Responsibilities

• Act as the key point of contact for assigned territories and joint venture partners

• Monitor demand volume and forecast workforce requirements

• Coordinate allocation and deployment of technical resources across service delivery teams

• Optimize workforce utilization, capacity planning, and scheduling

• Provide insights on delivery capability and workforce trends to stakeholders

• Support the development and evolution of th...