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Workforce Acceleration Team Leader, Trust & Safety

Company

TikTok

Location

Singapore, Singapore

Type

Regular

About the team

The Account Interaction & Search Safety Team is a lean and agile group focused on safeguarding user interactions across Account, Search, Comment, and Messaging. Our mission is to respond quickly to evolving safety challenges by streamlining workflows, implementing efficient operational processes, and fostering cross team collaboration to proactively address risks. The planning team ensures that safety operations are adequately resourced, optimized, and future-ready. By aligning workforce supply with business needs, managing vendors and internal capacity, and responding to real-time changes, the team plays a central role in maintaining service levels, productivity, and long term scalability of safety operations. Responsibilities
- Moderation Queue & Management
Own the end-to-end configuration of moderation queues, including creation, permission management, queue settings, policy collection binding, enqueue issue monitoring and completion monitoring to ensure ...

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