Overview

Ideal candidates will have Lead or Supervisory experience in Workers' Compensation, jurisdictional knowledge and expertise in any location. Open to all other jurisdictions. Remote 100%. How you'll make an impact • Dedicated to offering exclusive customer care services to meet needs of client base, specializing in worker's compensation claims. • Engineer customized client audits, monitor performance metrics, provide technical training, and assist branches in meeting client expectations. • Development of processes and procedures to ensure compliance with client, broker, and carrier expectations. • Oversight of resources and direct reports, development of trend analysis, producing/delivering training, and conducting both internal and external audits. • Additional duties may include preparation of executive reports, monthly oversight reports, and review and development of processes of branch handling to improve claim outcomes. About You Ideal candidates for th...