We are seeking a highly skilled and detail-oriented Technology & Process Improvement Analyst .

In this role, you will focus on leveraging technology to optimize HR processes, improve operational efficiency, and ensure the delivery of high-quality services. You will be working closely with the Service Excellence team to implement and enhance technologies such as Workday and ServiceNow to streamline workflows, reduce costs, and improve the overall HR experience for employees and the organization.

Key Responsibilities

Process Improvement and Technology Implementation

• Assist in implementing new technologies to streamline HR processes, reduce costs, and improve service quality.
• Analyze current HR technologies to identify automation opportunities and process improvement areas.
• Support the Service Excellence team in driving HR technology initiatives, automation, and continuous improvement.
• Help develo...