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Withdrawals Claims Clerk

Company

Afrizan Personnel

Location

Johannesburg, South Africa

Type

Full-time

Job Description

We are recruiting on behalf of a client who is seeking a Withdrawals Claims Clerk to join their team. This opportunity is ideal for an organised professional who thrives in a fast-paced environment and enjoys working with data, processes and client interactions. The successful candidate will play a key role in administering withdrawal and retrenchment claims while ensuring compliance with company procedures and industry regulations.


Responsibilities:

  • Administer withdrawal and retrenchment claims from receipt through to finalisation.

  • Assess claim documentation in line with company standards and procedures.

  • Correspond with members and employers via email, telephone and written communication.

  • Calculate benefits payable accurately and efficiently.

  • Prepare claims for payment using workflow and mainframe systems.

  • Respond to customer queries relating to benefits and gen...
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