Job Description

Job Description

Please note this position is in Indianapolis!

Summary of Service Technician Position
The Service Technician is responsible for providing quality service visits to customers to inspect, repair and/or adjust Pella windows and doors in the field. The Service Technician will diagnose product issues in the field, determine and perform the correct resolution, and communicate accordingly with customers and internal service team. This position is responsible for ensuring all customer service calls are completed in a timely, accurate, and efficient manner while maintaining a customer-focused attitude.

Position Overview

The Project Coordinator manages customer projects from contract execution through final completion. This role coordinates purchasing, scheduling, delivery, installation support, and service resolution to ensure projects are completed accurately, efficiently, and with a h...