Summary

Are you a highly motivated and persistent person? Do you always follow through on your promises? If so, this could be the opportunity for you… This is your chance to be a Technical Advisor where you will bring a resilient and empathetic approach, quick decision‑making and problem‑solving abilities to help achieve the best results for customers: first time, every time. Customers contact us when experiencing urgent water‑supply issues. In this role you may be helping customers with no water, low pressure or other supply problems inside and outside our usual office hours. You will listen calmly, resolve problems or coordinate with field teams, using attention to detail and customer focus to take ownership and guide customers to the best possible outcome.

Working Hours and Pay

Full‑time: 37 hours over 5 days from 6 am to 2:30 pm (includes some weekends and bank holidays on a 5‑week shift pattern). Rotas are available in advance to help plan. In rec...