A global leader in payment technology is seeking an analyst to support the functionality of Genesys WFM software and analyze performance data to enhance decision-making. Ideal candidates will have strong analytical skills, effective communication abilities, and experience with scheduling software. This hybrid role offers the opportunity to work independently while contributing to a critical team environment. The selected individual will engage with various stakeholders to align performance metrics and optimize service levels across multiple sites.
#J-18808-Ljbffr