Wavehouse Guest Reception Manager
Atlantis The Palm in Dubai, UAE leads front-of-house operations within a vibrant Food and Beverage venue inside one of Dubai's most iconic luxury resorts. This role focuses on premium guest engagement, customer retention strategy, and delivering exceptional dining experiences in a dynamic hospitality environment.
Key Responsibilities
- Oversee reception operations ensuring seamless guest arrival and seating coordination
- Welcome hotel guests, residents, and regular patrons with professionalism and enthusiasm
- Build strong guest relationships to drive repeat visits and customer loyalty
- Act as a sales ambassador promoting venue experiences, events, and special initiatives
- Manage and update guest database records accurately
- Communicate guest preferences and special requests to restaurant management
- Coordinate with marketing and PR teams to support promotions and event aw...