Watches & Fine Jewelry High-End Manager (Shanghai / Beijing)

Company

CHANEL

Location

Shanghai, China

Type

Full time

The High-End Manager is responsible for building a sustainable High-End Business (HEB) ecosystem within the boutique by: 
Developing and expanding a strong pipeline of High-End (HE) clients;
Elevating the High-End selling capabilities of the boutique team;
Driving long-term business growth beyond transactional sales.
This role acts as the in-boutique HEB leader and subject matter expert, partnering with Head of Boutique (HOB) to strengthen the boutique’s positioning in HE categories (HH, HJ, HJW and SR).
KEY RESPONSIBILITIES
1. High-End Clients Development & Pipeline Management
Build and manage a structured HE client pipeline, including: UHNW key clients, potential upgrade clients, new acquisition targets;
Define and drive client roadmap plans (12-month engagement strategy per key client);
Lead HE client acquisition through networking with Fashion /Mall /client referrals and external partnerships;

        
        
    

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