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Warehouse Customer Service Officer

Company

GFG-Alliance

Location

Yatala, Australia

Type

Full-time

We are looking for a proactive and customer-focused individual to join our Steelforce Express Yatala branch. This is a varied role that combines customer service and warehouse support, ideal for someone who enjoys working in a fast-paced environment and being hands-on when required.


Working closely with customers, operations, and the warehouse team, you will play a key role in ensuring a seamless experience from initial enquiry through to order fulfilment and delivery.



This position will be responsible for a variety of duties including:

  • Respond to incoming calls and customer enquiries in a timely and professional manner

  • Prepare quotations and manage orders through to accurate picking, packing, and on-time delivery

  • Build strong relationships with customers and provide value-based solutions

  • Liaise with internal teams to ensure customer requirements are met

  • Assist with picking, packing, and preparing order...
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