Present customers upon arrival with the menu, assist in their item selection, take orders, and serve food in a timely manner.
Communicate efficiently with the kitchen staff and baristas to guarantee customer satisfaction and liaise with other departments to ensure smooth operations.
Arrange table set-ups before and after each customer according to the brand’s standards.
Ensure staff provides friendly, professional, and timely service at all times, and report any discrepancies or customer complaints immediately to the Manager on duty.
Collect bill payments from customers and hand them over to the cashier.
Qualifications
High School Degree
1-2 years of experience in customer service in a similar role
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