Position Overview

The role of Waiter/Waitress In Room Dining at The Lana Dorchester Collection Dubai involves delivering exceptional service within an exclusive in‑room dining environment. The position is permanent, full time and based in Dubai, United Arab Emirates.

Responsibilities

• Jointly responsible for day‑to‑day operations of the In‑Room Dining area to ensure guests receive the highest level of service.
• Take and process guest orders accurately and efficiently via phone or in‑person.
• Deliver food and beverages promptly, ensuring presentation and quality meet hotel standards.
• Set up and serve in‑room dining orders with precision and meet guest preferences.
• Handle guest inquiries and requests professionally, ensuring the highest level of satisfaction.
• Monitor and anticipate guest needs, providing recommendations and personalized service.
• Assist in achieving revenue targets while controlling cos...