Mashreq Bank Job Description 1 Job Title: Head of Onboarding & Servicing Department Retail Banking Operations, CCAM Ops Direct Supervisor EVP Global Head of Retail Banking Operations. Pay Band M 2 Job Purpose The role typically involves overseeing and managing the strategic direction and operations of Account Onboarding & Servicing, ATM networks, and cash management functions within an organization. Develop and implement strategies for accounting services, ATM operations, and cash management to ensure efficient and secure transactions. Manage day-to-day operations, ensuring that all services meet regulatory requirements and organizational standards. Build and maintain strong relationships with key clients, ensuring their needs are met and addressing any issues that arise. Lead and mentor a team of professionals, fostering a collaborative and high-performance work environment. Identify opportunities for process improvements and implement new tec...