Automaise is an enterprise AI platform that automates complex customer service interactions across voice, email, chat, WhatsApp, and SMS. We help large enterprises reduce customer service cost, improve operational efficiency, and deliver better customer experiences through AI Agents that integrate with existing CRM, CCaaS, and ERP systems.
Our clients include Via Verde, EDP, Generali, Altice, and Continente. With a Net Revenue Retention of 116%, customers who deploy Automaise consistently expand. Under new CEO leadership and full Board commitment, we are rebuilding our go-to-market across Portugal, Spain, and the UK. We compete at the enterprise level, where global players like Cognigy (NICE) and PolyAI start at $150K-$300K per year. Our segment remains largely open in PT, ES, and the UK – the timing is right, the product works, and we are now building the commercial engine to match.
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