JOB PURPOSE This role is responsible for developing and implementing policies for efficient collections and recovery of all retail banking unsecured asset products with a view of minimizing NPLs. Ensure collection targets are met in terms of NPL Recovery and Bucket resolutions.
KEY ACCOUNTABILITIES Strategic Responsibilities - Formulating and implementing cost‑effective collection & recovery strategies
- Reviewing the collections & recovery strategy regularly and ensuring that the collection & recovery techniques change with changes in the legal and economic situation in the country
- Coach, train, develop, motivate the team of Collection Managers and assist them to perform to high standards and develop their potential to enhance knowledge‑based skills.
Core Responsibilities - Ensure that the budgeted NPLs Cash recovery and/or provision numbers are achieved
- Review the collections strategy regul...