Join Southlake Health in Newmarket, ON, as a Volunteer Engagement and Patient Experience Specialist. This full-time position focuses on managing volunteer resources and improving patient care experiences.
As a dynamic individual passionate about healthcare, you will lead volunteer recruitment, training, and engagement while supporting patient experience initiatives. This role involves analyzing feedback to foster a culture of person-centered care while enhancing satisfaction levels among patients and families. Your contributions will directly impact community health.
Key Responsibilities:
• Oversee volunteer recruitment, training, and evaluation processes
• Support patient feedback initiatives and quality improvement efforts
• Develop volunteer training materials and handbooks
• Coordinate community engagement events and recognition activities
• Analyze volunteer performance metrics for continuous improvement
Requirements:
• Bachelor’s degree in Human Resourc...