Provide excellent Visitor Experience and ensuring the smooth running of the daily operations at MBS Attractions (Museum, SkyPark, Sampan Rides and Digital Light Canvas).
Engage visitors in a positive and professional manner while proactively promoting the various Attractions.
Proactively working in (but not exclusive to) the main admissions and all public areas of the various Attractions as deployed.
Assist visitors with enquiries and where applicable directing them to the appropriate source of information.
Provide guidance to all casual staff in visitor engagement and operations.
Adhere to all Standard Operating Procedures (SOP) and Service Quality Review Standards (SQR) of the Attractions.
To be equipped with good product knowledge of all offerings available to visitors.
When deployed at the museum, ensure that artifacts are safeguarded.
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