Visa Manager

Location: Manila

Work Setup: Onsite

Work Schedule: Monday to Friday

Job Summary

The Visa Manager is responsible for leading and overseeing all visa processing operations across multiple client segments, including maritime professionals, principals, travel partners, and direct clients. The role ensures operational efficiency, compliance, and high service standards while managing a team and handling complex and VIP cases.

Key Responsibilities

• Lead and manage end-to-end visa processing operations across different markets and client segments
• Oversee visa applications for seafarers, principals, sub-agents, and walk-in clients
• Handle complex, escalated, and VIP visa cases with a high level of professionalism
• Ensure compliance with embassy requirements, documentation standards, and regulatory guidelines
• Build and maintain strong relationships with embassies, par...