The visa Associate is mainly responsible for carrying out the daily administrative and functional tasks that relate to processing visa and advising clients on the visa application process.
Job Description
Scrutinize and verify documents prepared for visa processingMaintain and record all application data in a timely and accurate mannerManage all administration and logistics of passport delivery to consulate/applicant/logistics company etcIdentify incorrect or incomplete information by regular quality checks thereby ensuring accuracy of the visa applicationMaintain high standards of ethics, integrity and compliance with corporate proceduresEnsure that the entire process is completed within the mandated TurnAround-TimeConvey customer’s feedback and suggestions to the supervisor in order to offer services that exceed customer expectationsTake immediate measures to resolve cus...