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VIP Supervisor

Company

Marriott International

Location

Singapore, Singapore

Type

Full time

POSITION SUMMARY

  • Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. 
  • Set up accurate accounts for each guest according to their requirements. 
  • Enter Marriott Rewards information. 
  • Ensure rates match market codes, document exceptions. 
  • Secure payment prior to issuing room key, verify/adjust billing. 
  • Compile and review daily reports/logs/contingency lists. 
  • Complete cashier and closing reports. 
  • Supply guests with directions and property information. 
  • Accommodate guest requests, contacting appropriate staff if necessary. 
  • Follow up to ensure requests have been met. 
  • Process all payment types, vouchers, paid outs, and charges. Balance and drop receipts. 
  • Count and secure bank at beginning and end of shift. 
  • Obtain manual authorizations and follow all accounting procedures. 
  • Notify Loss ...

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