To support our Personal Shopping team we are searching for a Personal Shopping & Client Relations Manager (f/m/d) to be based in Singapore.
What You Will Do - Act as the point of contact for Mytheresa’s top clients
- Develop one-to-one client relationships through regular communications, and refer to individual’s order/ returns histories to enhance understanding of client base
- Service new and existing clients – Ideally providing a book with former clients
- Ensure that sales leads are identified and prioritized
- Create and implement new selling ideas to ensure sales targets are met
- Increase spend of individuals and develop customer loyalty through understanding customer's style needs: identify sale opportunities for requested items, suggest additional pieces to their taste from weekly uploads and curate weekly emails to customers with recommendations based on their shopping behavior and preferences
- Implement ...