Mandatory possession of a high school diploma or hospitality degree, combined with at least 2 years of verifiable front office experience in a premium ultra-luxury hotel environment.
Strict requirement for advanced proficiency in operating Property Management Systems (PMS) such as Opera Cloud without needing basic training.
Candidates must demonstrate exceptional English fluency and high emotional intelligence to handle high-stress VIP guest disputes and complex VIP itineraries.
Responsibilities
Execute flawless check-in and check-out procedures for international diplomats and high-net-worth guests, ensuring all passport scans comply strictly with Abu Dhabi CID regulations.
Curate highly personalized local experiences and coordinate seamless luxury transport, anticipating unexpressed guest needs in alignment with Forbes 5-Star standards.