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Villa Hostess (Russian Speaker)

Company

AccorHotel

Location

abu dhabi, United-Arab-Emirates

Type

Full-time

  • Maintain complete knowledge of:
  • -Dining room layout table/seat/section numbers proper table setups restaurant capacity hours of operation price range and dress code
  • - Restaurant reservation procedures
  • - Daily house count arrivals departures VIPs
  • - Scheduled in-house group activities locations and times
  • - All department policies / service procedures
  • Answer telephone within 3 rings using correct salutations and telephone etiquette.
  • Take record and confirm restaurant reservations / cancellations in accordance with departmental standards.
  • Communicate reservation /cancellation changes to management as they arise throughout the shift.
  • Monitor the preparation of own assignments ensuring compliance to departmental standards.
  • Review the Reservation book pre-assign designated tables and follow up on all special requests.
  • Anticipate heavy business times and organize procedures to ...

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