Overview

This role is within Corporate Technology’s IT Security team at MUFG, responsible for leading Identity & Access Management (IAM) operations across the organization. It provides the technical capability to support execution of critical IAM processes, platform operations, vendor management, and strategic delivery.

Key Responsibilities

• Own and run end‑to‑end IAM operations to deliver reliable, secure, and scalable identity services across workforce and non‑human identities.
• Lead on IAM service delivery, automation and self‑service, and own day‑to‑day IAM operations across identity lifecycle (joiner‑mover‑leaver), access requests, and access fulfillment workflows.
• Run ITSM‑aligned operations: incident, problem, change, request, and knowledge management with clear escalation paths and on‑call readiness.
• Own operational communications: status updates, planned maintenance notices, user‑impact messaging, and post‑incident revie...