Purpose of this Role

The VP and Head of AI Lab leads the bank's AI delivery engine. The role is accountable for executing the bank's AI operating model and strategy, scaling its portfolio of strategic AI assets, and operationalizing AI across the enterprise so that it generates measurable value for customers, employees, and shareholders.

What You'll Do

Strategy and Operating Model Execution

• Translate the bank's AI strategy into an executable portfolio of products, releases, and platform capabilities.
• Operate the AI operating model end‑to‑end, from intake and prioritization through delivery, deployment, and continuous improvement.
• Maintain alignment between the AI Lab roadmap, enterprise priorities, and divisional business plans.

Squad and Portfolio Leadership

• Lead two diverse squads covering customer experience AI products and internal productivity AI solutions, each with distinct miss...