Job Description

Vice President, Customer Experience – Any US ADM location
Kennesaw, GA preferred

Scope:
The Customer Experience Leader will be responsible for how the organization interacts and supports Health & Wellness (H&W) customers globally.

This leader will be responsible for creating a seamless customer experience. Will own the enterprise CX vision for H&W globally and is responsible for translating that vision into a multi-year roadmap with clear milestones, requirements, and organizational accountability.

The successful candidate will own the process from customer engagement to customer retention and coordinate the activities of the organization to drive the strategic and tactical execution of the vision.

Accountability:
Customer Experience: