Leading, coaching and developing a team in Montreal, Cayman, and Hong Kong who are responsible for the client billing function to a large portfolio of global services in accordance with client agreements.
Interacting directly with clients to manage relationships and ensure global teams are following client protocols.
Meeting the expectations of key stakeholders by demonstrating value creation, risk mitigation and driving continual improvement.
Leading process re‑engineering initiatives and possessing strong analysis and project management skills.
Ongoing evaluation of any training gaps that exist within the team or the business and collaborating with senior business heads to provide training to staff where required.
Delivering monthly and quarterly global financial reports to the Executive Management Committee and senior s...
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