Overview

Are you passionate about delivering outstanding customer service and love working with animals and their owners? We are looking for a friendly, organised, and professional Veterinary Receptionist to join our welcoming team at Guildford Vets for Pets.

As the first point of contact for our clients, you'll play a vital role in creating a positive experience for both pets and their owners while supporting the smooth day-to-day running of our busy practice.

About the Role

This is a full-time position, working 40 hours per week, with some flexibility available.

Key responsibilities

• Greeting clients and their pets with warmth, empathy, and professionalism
• Managing telephone enquiries, emails, and appointment bookings
• Processing payments and pet insurance claims
• Banking and daily cash reconciliation
• Managing outstanding debt and payment queries
• Supporting the clinical team to ensure...