About the Role

We’re looking for a Venue Manager to lead Good Day at Wellington Airport. Reporting to the Food & Beverage Director, you’ll take ownership of the end-to-end operation of our F&B venue. This is a hands‑on leadership role where you’ll drive service excellence, build a high‑performing team, and continuously improve systems, profitability and the overall guest experience.

Key Responsibilities

• Oversee and coordinate daily operations across all F&B outlets, ensuring exceptional service standards
• Lead, inspire and develop a high‑performing team, driving engagement, retention and capability
• Manage rosters, labour costs and departmental expenses to meet financial targets
• Implement, maintain and improve processes, procedures and service standards
• Drive a strong guest‑first culture, managing feedback and resolving issues with care and professionalism
• Ensure compliance with liqu...