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Venue IT Support Representative

Company

Live Nation Worldwide, Inc.

Location

West Valley City, United States

Type

Part time

THE JOB

The US Concerts Technology team is looking for highly motivated, passionate, and enthusiastic individuals who are interested in providing on-site IT support at Live Nation events and venues across the country. As a Venue IT Support Representative, you can expect to gain real-world experience and an intimate understanding of IT service delivery concepts as you learn valuable operational and procedural skills and develop your troubleshooting abilities in an exciting/dynamic industry.

WHAT THIS ROLE WILL DO:

  • Provide onsite IT troubleshooting assistance as needed to venue administrative, operations and production staff.
  • Identify, track and help to resolve persistent issues, and ensure venue technology problems, issues, or needs are reported to appropriate remote support or service delivery teams, following established escalation procedures.
  • Act as an onsite liaison with remote IT support teams troubleshooting reported issu...

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