You'll be confident problemsolving using a Human Centred Design approach to define the user experience as well as taking into account the business objectives and technology constraints. You’ll be excited about the challenge of designing for diverse audiences, and delivering across a range of platforms from mobile apps and responsive public sites to internal knowledge systems.

Ideally you will be familiar with experience methodologies such as customer journey maps, personas and scenarios and how these can be used to drive and evaluate different design approaches.

You will be comfortable taking the various requirements of users, stakeholders, business and technology and creating experiences that deliver the best customer outcomes. And if you aren’t doing it already, you’ll be keen to try out different ways of involving users and stakeholders in the design thinking and problem solving process.

Overview of the Role

• Strategy, Direction & Vision ...