Our Clients in Metro Manila is looking for a USRN QA to ensure call quality and compliance in a US Healthcare BPO environment. This role involves conducting audits, giving feedback to agents, and working closely with leadership.

The ideal candidate holds both PHRN and USRN licenses, has at least 2 years of BPO QA experience, and excels in analytical and communication skills. The position requires onsite work in Ortigas and may involve a night shift schedule.