**Position Summary...**

**What you'll do...**
**Role summary:**
Join Walmart as a Staff Software Engineer to lead the design, development, and deployment of scalable platform capabilities, including infrastructure, tooling, and AI/ML frameworks. This role drives the full software lifecycle, applying cloud-native architecture principles to enhance system resilience and agility. You will provide technical leadership, mentor engineering teams, and collaborate cross-functionally to translate complex business needs into actionable solutions. By leveraging data-driven practices and continuous improvement, you will ensure high-quality deliverables that align with strategic priorities and support Walmart’s commitment to innovation and operational excellence.
**About the team:**
The Contact Center Engineering team develops and maintains platforms that enable seamless customer support experiences. They design scalable voice, chat, and routing workflows, manage the NICE InCon...