**Position Summary...**

**What you'll do...**
**Role summary:**
The Manager, Strategy & Operations will lead business strategy, operational excellence, and continuous improvement of the Spark Driver experience. This role sits at the intersection of strategy, analytics, and execution, owning the development of a multi-year roadmap to improve driver satisfaction, retention, and activation.
You will partner cross-functionally with Product, Analytics, Tech, and Operations to identify high-impact opportunities, build scalable solutions, and ensure seamless execution across the driver lifecycle. This role is critical to enabling sustainable growth, improving end-to-end processes, and establishing the frameworks, governance, and insights needed to deliver a best-in-class driver experience.
**About the team:**
The Driver Experience team focuses on enhancing the engagement of gig contractors through the Spark Driver App. The team works collaboratively across functions to...