BENEFITS:
BASIC SALARY RM3000 + NIGHT SHIFT UP TO RM 300 + KPI UP TO RM 200 ALLOWANCE
EPF, SOCSO
12 DAYS OF ANNUAL LEAVE AND 14 DAYS OF MEDICAL LEAVE
WILL PROVIDE 1 MONTH OF PAID TRAINING
A SUPPORTIVE AND COLLABORATIVE WORK ENVIRONMENT.
NEARBY LRT STATION ARA DAMANSARA ( 5 TO 10 MINUTES OF WALKING DISTANCE)
REQUIREMENTS:
SPM AND ABOVE IS ENCOURAGED TO APPLY.
FLUENT IN MANDARIN ( SPEAK AND TYPE)
BASIC ENGLISH REQUIRED
WILLING TO WORK ON ROTATIONAL SHIFT ( 5 DAYS WORKS AND 2 DAYS OFF)
WORKING HOURS: 8 AM UNTIL 9 PM (9 HOUR PER SHIFT AND 1 HOUR BREAKS )
ABLE TO PHYSICAL WORK IN THE OFFICE AT PETALING JAYA
AVAILABLE TO START WORK BY OCT 2024
RESPONSIBILITIES:
ADDRESS INQUIRIES VIA INBOUND CALL, EMAIL, OR CHAT, PROVIDING ACCURATE INFORMATION ON PRODUCTS AND SERVICES.
TROUBLESHOOT AND RESOLVE CUSTOMER ISSUES EFFICIENTLY, ESCALATING COMPLEX CASES WHEN NECESSARY.
HELP MANAGE CUSTOMER ACCOUNTS, PROCESS PAYMENTS, AND HANDLE UPDATES OR TECHNICAL SUPPORT NE...