Overview
Urgent: Customer Service Representative; For Freshers Healthcare Account
Sagility Philippines B.V. Branch Office
On-site - Quezon City, Fresh Graduate/Student, Bachelor, Full-time
Job Description
Note: Government Mandated Benefits and related details are listed below.
Government Mandated Benefits
- Insurance Health & Wellness
Insurance Health & Wellness
Health Insurance, Life Insurance
Professional Development
Professional Development
Major Responsibilities
- Responds to telephone inquiries and complaints using standard scripts and procedures
- Gathers information, researches/resolves inquiries and logs customer calls
- Communicates appropriate options for resolution in a timely manner
- Informs customers about services available and assesses customer needs
Background, skills, experience and qualifications