Overview

Underwriting Team Manager - Maidenhead, SL6 3QQ (Remote)

Location: Remote

Hours: Monday - Friday 09:00-17:30

Department: Lending Operations

Reports to: Head of Lending Operations

Direct Reports: 8-10

Overall Purpose: The Underwriting Team Manager must ensure that all financial control, quality, regulatory, responsible lending and service requirements are maintained by leading, motivating and developing their team. Maintain the highest levels of customer service and quality while continually improving the operational efficiency and service delivery of the department.

Key Responsibilities

• Direction Setting: Performance management, team development, operational efficiency, and adherence to policies and procedures.
• Customer and Relationship Management: Ensure service excellence, quality underwriting, liaise with third-party suppliers, and handle escalated issues.
• People Management: Lead...