African Bank is seeking a professional to assist and provide 1st and 2nd line support with Unified Communication technologies, such as Genesys Pure Connect. The role involves supporting the organization’s telephony system, troubleshooting issues, and maintaining proper license management.

Ideal candidates will have a degree in Computer Science or relevant field, experience in telephony systems, and certifications like A+ or N+. This position demands a strong technical background, excellent communication skills, and the ability to manage client relationships effectively.