Job Description
Insight Global is seeking a qualified TS Network Monitor in support of one of our large federal clients at Langley AFB in Hampton, VA. This candidate will be supporting and be responsible for providing Tier-1 network monitoring, operational support, and Helpdesk services across a global enterprise. Their day to day will include but is not limited to:
* Monitor all nodes for operational integrity
* Initiate, maintain and respond to trouble tickets and other logs to document these anomalies as well as corrective actions
* Populate and examine trouble and error logs for troubleshooting and capturing metrics
* Provide technical support in data network planning, engineering, and design, as well as resolving problems or escalating to the appropriate level
* Monitor and administer network tools for troubleshooting and metrics for trends analysis
* Log all network issues utilizing the approved system of record for problems, errors, and maintenance in such a...