Customer Service Representative (Travel GDS Account)

We're Hiring! Join our Travel/Hospitality Account and build your career in the travel industry! Perfect for candidates with GDS experience who want to grow in a dynamic environment.

Role Description

As a CSR for our Travel GDS Account, you will assist customers with travel-related services such as flight bookings, reservations, itinerary changes, and other inquiries using GDS tools (Sabre, Amadeus, or Worldspan). You will ensure accurate transactions and provide excellent customer service.

Key Responsibilities

• Handle travel bookings, rebookings, and cancellations using GDS tools
• Assist customers with flight, hotel, and itinerary inquiries
• Provide accurate and timely information to customers
• Resolve issues professionally and efficiently
• Maintain high-quality customer service and satisfaction

Qualif...