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Travel Account Specialist | CSR - Paid Training

Company

Caldwell Communications Consultancy Philippines

Location

rizal, Philippines

Type

Full-time

Travel Account Specialist | CSR - Paid Training

Caldwell Communications Consultancy Philippines. On-site - Rizal. 1-3 Yrs Exp. High/Senior High School. Full-time.

Job Description

We are Travel Customer Service Representatives to assist clients with flight, hotel, and travel inquiries. Ensure smooth bookings and provide accurate information to deliver excellent customer experiences.

Responsibilities:

  • Handle travel-related inquiries via phone, email, or chat
  • Assist clients with bookings, modifications, or cancellations
  • Provide accurate information on travel options, schedules, and promotions
  • Record all interactions and maintain up-to-date documentation
  • Escalate complex cases to supervisors
  • Meet service quality and customer satisfaction goals

Schedule & Training:

  • Rotating shifts including nights, weekends, and holidays
  • Paid train...

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