3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvementsKey job responsibilities- Ensure that you and the Team remain customer obsessed- Ensure that you and the Team take end-to-end ownership of... well... everything within your grasp- Strategic planning and forecasting to appraise performance and problem resolution- Ability to manage multiple complex projects simultaneously- Work within various time constraints to meet critical business needs; we work fast and hard- Creating and implementing improvements to our transportation network that deliver flexible and efficient products on behalf of our customers- Deployment to ...