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Transport and Bell Supervisor - IHG Hotels Resorts - Dubai, UAE

Company

IHG Hotels & Resorts

Location

dubai, United-Arab-Emirates

Type

Full-time

Position Overview

Transport and Bell Supervisor supports guest arrival services, transportation coordination, and luggage operations for a luxury IHG‑affiliated property in Dubai. The position ensures smooth daily logistics, exceptional guest experiences, and adherence to brand service standards.

Country: UAE
City: Dubai
Industry: Hospitality and Tourism
Function: Customer Service
Salary: (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full‑time

Responsibilities
  • Review daily arrivals and departures to plan upcoming operational needs.
  • Ensure VIPs, special guests, and group arrivals are handled according to standards.
  • Support and maintain the guest recognition program.
  • Assist in scheduling, training, and guiding the Bell team.
  • Handle guest comments and service recovery actions, logging and tracking resolutions. ...

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