Primarily responsible for the promptprocessing and monitoring of requests for reversals, refunds, transfer of credit balances or excess payments and outstanding billings of cardholders from old to new account; and other posting functions related to cardholder payments and adjustments.

1. Accurate and timely processing of adjustments and posting related to cardholder payments

2. Coordination with the requesting Unit for any concerns related to the adjustments and escalation of issues/deviations to the immediate head for resolution

Work Experience (Total years of relevant experience)

Background in credit card operations preferred; or atleast 1 year in a Financial Institutions